Daloomy
Last updated: 2026-05-06 · Version 1.0.0-draft

Terms of Service

These Terms of Service (“Terms”) govern your use of the Daloomy mobile application and related services (“Service”) provided by Daloomy (“we”, “us”, or “the Company”). By using the Service, you agree to these Terms.

This is a 1.0.0-draft pending legal review. A finalized v1.0 will replace this document upon completion of review.

1. The Service

The Service includes the following features:

  1. AI-generated journals: Automatic journal creation based on your photos, calendar events, and location data
  2. Manual journal entries: User-authored journal writing, editing, and storage
  3. Weekly / monthly summaries: AI-generated summaries of your journal entries
  4. Photo attachment and cloud storage: Secure cloud storage for journal photos
  5. Notifications: Daily reminder push notifications
  6. Paid subscription (post-launch): Unlimited daily AI journals, photo originals retention, and other premium features
  7. Physical book printing & shipping (Phase 10 onward): Optional service to print and ship your journals as a physical book

2. Eligibility

  1. Korean residents must be at least 14 years old under PIPA. Users under 14 may not register; if discovered, accounts and all associated data will be deleted immediately.
  2. U.S. residents must be at least 13 years old under COPPA.
  3. You are required to confirm your age during sign-up. We are not responsible for consequences resulting from false age representations.

3. Account and Password

  1. You must register an email and password to use the Service. You are solely responsible for managing your account credentials.
  2. You may not transfer, lend, or share your account.
  3. If you discover unauthorized use of your account, you must immediately notify us at [email protected]. We are not liable for damages caused by failure to notify.
  4. Passwords are stored as bcrypt hashes; plaintext passwords are never retained.

4. Content Ownership and License

  1. All rights and copyrights to content you create or upload (journal text, attached photos, location data, calendar information) remain with you.
  2. We retain a license to use your content solely for the purpose of operating, maintaining, and improving the Service (e.g., storage, AI processing, display). We do not use your content to:
    • Serve advertisements or train external analytics
    • Transfer, sell, or sublicense to third parties
    • Share with anyone outside the entrusted processors listed in our Privacy Policy
  3. Content sent to OpenAI for AI inference is not used to train their models (see Privacy Policy Section 6).
  4. Upon account deletion, all content held by us will be permanently deleted within 30 days.

5. AI-Generated Content: Disclaimer and Limitations

  1. AI-generated journals are produced by external inference services (e.g., OpenAI) and may contain inaccurate, fabricated, or fictional content.
  2. AI-generated journals are not medical, legal, psychological, or financial advice. Do not use them for such purposes.
  3. You are responsible for reviewing AI-generated journals against your own memory and facts and editing them as needed.
  4. We are not liable for damages caused by inaccuracies in AI-generated content (misunderstandings, disputes, defamation claims, etc.) absent willful misconduct or gross negligence.
  5. AI models may produce different outputs from the same input, and we do not guarantee any specific result.

6. Prohibited Conduct

You may not:

  1. Upload photos, videos, or personal information of others without their consent
  2. Create journals containing pornographic, violent, discriminatory, or unlawful content
  3. Attempt to generate content that is criminally prohibited, including child sexual abuse material (CSAM)
  4. Use automated tools (bots, crawlers, scrapers) without our prior written consent
  5. Reverse engineer, decompile, disassemble, or attempt to derive source code
  6. Interfere with the operation of the Service or impose excessive load on our servers
  7. Infringe our or third parties’ intellectual property rights
  8. Abuse free trials by creating multiple accounts or circumventing device identifiers
  9. Engage in any other conduct that violates applicable law or these Terms

Violations may result in account suspension or termination without notice, and we may pursue damages for harm caused.

7. Payments and Refunds

  1. Paid subscriptions are processed through Apple App Store In-App Purchase or Google Play Billing.
  2. Refund policies of Apple and Google take precedence. Refund requests must be submitted through Apple (reportaproblem.apple.com) or Google (Play Console).
  3. We do not store payment credentials directly; all payment processing occurs within Apple / Google’s systems.
  4. Physical book orders (Phase 10 onward) are subject to separate refund and shipping terms presented at the time of purchase.

8. Free Trial Policy

  1. New users start a 7-day free trial upon sign-up, with no payment method required. All paid features are available during this period.
  2. We will send a notification before the trial ends.
  3. If you initiate a paid subscription, Apple / Google’s standard 7-day introductory free trial is added, providing a total of 14 days free before automatic billing.
  4. If you do not subscribe by day 8, you will be moved to a free residual tier with 3 AI journals per month.
  5. Free trial is limited to one per account. We retain device identifiers for one year to prevent abuse via multiple accounts.

9. Service Changes and Discontinuation

  1. We may modify, add, or discontinue features at our discretion.
  2. For service termination or material changes, we will give at least 30 days’ notice and ensure adequate time for you to export your data.
  3. We are not responsible for temporary service disruptions caused by force majeure, system failures, or outages of third-party services (Apple, Google, OpenAI, Cloudflare, Supabase, etc.).

10. Limitation of Liability

  1. We are not liable for:
    • Service unavailability due to force majeure or comparable events
    • Damages caused by your own actions (loss of password, negligence, etc.)
    • Disputes arising from content you posted, authored, or uploaded
    • Outages, changes, or policies of third-party services (Apple, Google, OpenAI, Cloudflare, Supabase, Expo)
    • Inaccuracies in AI-generated content (see Section 5)
  2. To the maximum extent permitted by law, our total liability for any claim arising from the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.
  3. For free services, our liability is limited to the minimum required by applicable law.

11. Governing Law and Dispute Resolution

a. Korean Residents

  1. These Terms are governed by the laws of the Republic of Korea.
  2. Disputes shall be resolved in courts of competent jurisdiction under the Korean Code of Civil Procedure. If your address or residence is unclear, the Seoul Central District Court shall have agreed jurisdiction.
  3. You may also seek dispute resolution through the Korea Consumer Agency (www.kca.go.kr) or the Electronic Documents and Electronic Transactions Dispute Mediation Committee.

b. U.S. Residents

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Any disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in Delaware or another mutually agreed location. Class actions are waived. You may opt out of arbitration by sending written notice to [email protected] within 30 days of accepting these Terms.

c. Other Jurisdictions

For users in other countries, Korean law applies as the governing law unless mandatory provisions of your local law require otherwise.

12. Modifications and Notice

  1. We may modify these Terms in compliance with applicable law including the Korean Act on Regulation of Terms and Conditions and the Act on Consumer Protection in Electronic Commerce.
  2. We will notify you of changes at least 7 days before they take effect via this page (daloomy.com/legal/en/terms) and in-app notice. For changes that materially affect your rights, we will provide at least 30 days’ notice and require explicit consent.
  3. If you do not agree to revised Terms, you may discontinue using the Service and delete your account.

13. Contact

For questions, reports, or feedback regarding these Terms:

Effective Date: May 6, 2026 (Draft 1.0.0)